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Furbol — How It Works

The game I booked didn't hit quorum

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The game I booked didn’t hit quorum

You booked a spot. Kickoff is getting close. The game still doesn’t have enough people. What happens?

The short answer: Furbol cancels the game for you, automatically, and you get your money back. You don’t have to do anything. But it’s worth knowing when it happens and how you’ll hear about it, so you’re not left checking your phone wondering whether you still have a game.

When Furbol decides

The decision point is the last hour — the 60 minutes before kickoff. When the last hour begins, Furbol does a sweep:

  1. Anyone who hasn’t confirmed their attendance (or had it confirmed for them) gets pulled out.
  2. If that leaves the game below the minimum number of players it needs, Furbol cancels the game.

So the “didn’t hit quorum” moment isn’t when a lazy ninth-booker doesn’t show up at kickoff — it’s at the top of the last hour, when Furbol counts heads and calls it.

What happens to you

If you were on the roster at the moment of the cancel:

  • You’re out of the game. No action on your part.
  • Any money you paid comes back. If it was an online-paid game, your hold releases and your wallet goes back to where it was before you booked. If it was cash, nothing to refund — you hadn’t paid anyone yet.
  • You get a push: “The game was cancelled.” The notification makes it clear that Furbol cancelled it, not the host — so you know it wasn’t a last-minute host decision.
  • The game doesn’t vanish. It stays visible in your history, marked as cancelled, so if you wanted to double-check a day later you can.

The one exception: “game on, no matter what”

Some hosts turn on game on, no matter what when they create the game. That flag means “I want this game to happen even if we don’t have enough people.” In that case Furbol doesn’t cancel the game at the last-hour cut — it keeps it alive and leaves the decision to the people who actually show up.

If you booked a game-on-no-matter-what game and the roster looks thin, the game won’t be cancelled by Furbol. You’re committed unless you pull yourself out (see Leaving a Game) or the host cancels it manually.

What you don’t need to do

  • You don’t need to unbook yourself to avoid a penalty. There’s no penalty when Furbol cancels a game — your rating, your history, your wallet all come out clean.
  • You don’t need to request a refund. The hold releases as part of the cancellation; no support ticket needed.
  • You don’t need to confirm anything. A cancelled game is the end of that game.

What it means for your day

If you were counting on the game as your Wednesday plan, treat the last-hour push as the decision point — that’s when you know for sure. Before the last hour starts, a game can still fill up: someone might join at the last minute, or the host might tell friends to pile in. Once the last-hour cut happens, though, Furbol has made the call.