Terms & Privacy

Mirko

TERMS OF SEVICES

By signing up for Furbol, you accept our Privacy Policy and agree not to use our service to send spam or scam users, promote violence and post illegal pornographic content. We reserve the right to update these Terms of Service later.

Citizens of EU countries and the United Kingdom must be at least 14 years old to sign up. 

PRIVACY POLICY

  1. Introduction

This Privacy Policy sets out how we, Furbol Ltd (“Furbol”), use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our cloud-based crowd sport service (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Furbol, and ‘you’ refers to you, the user of the Services.

1.1 Privacy Principles

Furbol has two fundamental principles when it comes to collecting and processing private data:

  • We don't use your data to show you ads.
  • We only store the data that Furbol needs to function as a secure and feature-rich crowd sport service.

 

1.2. Terms of Service

This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services and which are available at https://Furbol.org/tos. This Privacy Policy should therefore be read in conjunction with those terms.

1.3. Table of Contents

This Privacy Policy explains the following:

  • the legal basis for processing your personal data;
  • what personal data we may collect from you;
  • how we keep your personal data safe;
  • what we may use your personal data for;
  • who your personal data may be shared with; and
  • your rights regarding your personal data.

1.4. EEA Representative

If you live in a country in the European Economic Area (EEA), the Services are provided by Furbol, which for the purposes of applicable data protection legislation is the data controller responsible for your personal data when you use our Services.

  1. Legal Ground for Processing Your Personal Data

We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.

  1. What Personal Data We Use

Furbol is a communication service. You provide your phone number, contacts, and photos to create a Furbol account. If you choose to enable it, we may also collect your geolocation data to provide location-based features.

To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on Furbol are always public. We don't need to know your real name, gender, age or what you like.

We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved and not by your screen name. This way your mother can have the public name 'Johnny Depp' while appearing as 'Mom' to you and as 'Boss' to her underlings at work (or the other way around, depending on how these relationships are structured).

3.2. Your Messages

3.2.1. Cloud Chats

Furbol is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups.

3.3. Your Phone Number
Furbol asks you to provide and verify your phone number as unique identifier to autenticate yourself and to make it easy for you and others to reconstruct their social graph

3.3. Your Contacts

We always ask your permission before sharing and syncing your contacts. When you share your contact list, we use it to enhance your experience with our service. We store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for Furbol.

3.4. Your Photos

Any photos that you upload as your profile picture will be stored on our servers so that they can be accessed from any of your devices anytime.

3.5. Cookies

The only cookies we use are those to operate and provide our Services on the web. We do not use cookies for profiling or advertising.

  1. Keeping Your Personal Data Safe

4.1. Storing Data

If you signed up for Furbol from the UK or the EEA, your data is stored in data centers in the Europe. These are third-party provided data centers in which Furbol rents a designated space. However, the servers and networks that sit inside these data centers and on which your personal data is stored are owned by Furbol. As such, we do not share your personal data with such data centers. All data is stored heavily encrypted so that local Furbol engineers or physical intruders cannot get access.

4.3. Retention

Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the provision of the Services.

  1. Processing Your Personal Data

5.1. Our Services

Furbol is a cloud service. We will process your data to deliver your cloud chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage.

5.2. Safety and Security

Furbol supports a community which we have to police against abuse and Terms of Service violations. Furbol also has more than 100 users which makes it a lucrative target for spammers. To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, we may collect metadata such as your IP address, devices and Furbol apps you've used, history of username changes, etc. If collected, this metadata can be kept for 12 months maximum.

 

5.3. Spam and Abuse

To prevent phishing, spam and other kinds of abuse and violations of Furbol’s Terms of Service, our moderators may check messages that were reported to them by their recipients. If a spam report on a message you sent is confirmed by our moderators, your account may be limited from contacting strangers – temporarily or permanently. You can send an appeal using our Telegram channel. In case of more serious violations, your account may be banned. We may also use automated algorithms to analyze messages in cloud chats to stop spam and phishing.

5.4. Cross-Device Functionality

We may also store some aggregated metadata to create Furbol features (see section 5.5 below) that work across all your devices.

5.5. Advanced features

We may use some aggregated data about how you use Furbol to build useful features. For example, when you open the Search menu, Furbol displays the people you are more likely to message in a box at the top of the screen. To do this, we calculate a rating that shows which people you deal frequently.

5.6. No Ads Based on User Data

Unlike other services, we don't use your data for ad targeting or other commercial purposes. Furbol only stores the information it needs to function as a secure and feature-rich cloud service.

  1. Third Party Payment Services

7.1. Payment Information

Furbol does not process payments from users and instead relies on different payment providers around the world. It is the payment providers that handle and store your credit card details. Neither Furbol nor the merchants on the platform have access to this information. Although we work with payment providers, they are completely independent from Furbol. Please study their relevant privacy policies before making your data available to them.

7.2. Credit Card Information

When making a purchase, you enter your credit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider's server. Your credit card information never reaches Furbol's servers. We do not access and do not store your credit card information. When you save your credit card info, it is saved on the respective payment provider's servers and the payment provider gives Furbol a token that you can reuse for future payments. It is not possible to reconstruct your credit card info from the token.

7.4. Clearing Payment Information

You can clear all payment information associated with your account at any time by going to Furbol Settings > Privacy & Security > Data Settings and selecting ‘Clear Payment & Shipping Info’. If you choose to remove your payment information, we will delete your stored shipping info and payment tokens from all providers and ask the payment providers to remove your credit card information that they store.

7.5. Payment Disputes

Due to the fact that Furbol doesn't store any credit card details or transaction information, it is impossible for us to handle complaints or cashbacks – any disputed payments are the responsibility of the merchants, payment providers, and banks that participated in the exchange.

  1. Who Your Personal Data May Be Shared With

8.1. Other Furbol Users

Other users of our Services with whom you choose to communicate with and share certain information, who may be located outside the EEA. Note that by entering into the Terms of Service and choosing to communicate with such other users of Furbol, you are instructing us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy. We employ all appropriate technical and organizational measures (including encryption of your personal data) to ensure a level of security for your personal data that is appropriate to the risk.

8.2. Furbol’s Group Companies

We may share your personal data with: (1) our parent company, Furbol Group Inc, located in the British Virgin Islands; and (2) Furbol FZ-LLC, a group member located in Dubai, to help provide, improve and support our Services. We will implement appropriate safeguards to protect the security and integrity of that personal data. This will take the form of standard contract clauses approved by the European Commission in an agreement between us and our relevant group companies. If you would like more information regarding these clauses, please contact us using the details in section 12 below.

 

8.3. Law Enforcement Authorities

If Furbol receives a court order that confirms you're a terror suspect, we may disclose your IP address and phone number to the relevant authorities. So far, this has never happened. When it does, we will include it in a semiannual transparency report published at: link.

 

  1. Your Rights Regarding the Personal Data You Provide to Us

9.1. Your Rights

Under applicable data protection legislation, in certain circumstances, you have rights concerning your personal data. You have a right to: (1) request a copy of all your personal data that we store and to transmit that copy to another data controller; (2) delete (see section 10 below) or amend your personal data; (3) restrict, or object to, the processing of your personal data; (4) correct any inaccurate or incomplete personal data we hold on you; and (5) lodge a complaint with national data protection authorities regarding our processing of your personal data.

9.2. Exercising Your Rights

If you wish to exercise any of these rights, kindly contact us using the details in section 12 below.

9.3. Data Settings

Sadly, if you're not OK with Furbol's modest minimum requirements, it won't be possible for us to provide you with our Services. You can delete your Furbol account by proceeding to the deactivation page.

  1. Deleting data

10.1. Accounts

If you would like to delete your account, you can do this on the deactivation page. Deleting your account removes all messages, media, contacts and every other piece of data you store in the Furbol cloud. This action must be confirmed via your Furbol account and cannot be undone.

10.4. Account Self-Destruction

By default, if you stop using Furbol and do not come online for at least 6 months, your account may be deleted along with all messages, media, contacts and every other piece of data you store in the Furbol cloud.

  1. Changes to this Privacy Policy

We will review and may update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this page www.Furbol.org/privacy. Please check our website frequently to see any updates or changes to our Privacy Policy, a summary of which we will set out below.

  1. Questions and concerns

If you have any questions about privacy and our data policies, please contact privacy@furbol.app

If you want to delete your Furbol profile follow this link



This article was updated on August 8, 2023